Return & Exchanges
Return & Exchange Policy
KAVAL accepts unused, unwashed (or dry-cleaned), unworn and undamaged merchandise for a full refund or exchange within 20 days from the delivery date.
All items must be returned in original condition with all tags attached and original packaging, including branded boxes, garment bags and dust bags. When trying on footwear, please ensure soles do not get damaged. Please note: if an item is deemed damaged and cannot be refunded, it can be returned to customer for a $5 fee.
KAVAL reserves the right to deny a refund if the merchandise does not meet policy requirements. For any questions, please contact: customercare@kaval.com
Styling Services
Questions about Style, Fit or Horse Show Attire Rules?
Please provide your contact information and question(s) below. One of our stylists will respond within 24 hours.